Help Center

How can we help?

Whether you're writing your first scheduled message, setting up posthumous delivery, or just curious about how WordsLater works - this is the place to start. Browse the topics below, jump to the FAQ, or get in touch with our team directly.

Popular topics

Quick jumps to the questions people ask us most.

All FAQs Scheduling a message Posthumous delivery Privacy & encryption Pricing & plans Email delivery SMS delivery The vault Trusted contacts

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Deep guides on every part of the WordsLater experience.

How It Works

A 5-step walkthrough of writing, scheduling, and delivering messages - plus how we keep them safe for decades.

Open the guide →

Scheduling

Dates, anniversaries, age milestones, and life events. Learn how to pick the right trigger for each message.

Scheduling options →

Posthumous Delivery

How gentle check-ins, trusted contacts, and verification windows release your final words only when we're certain.

See the process →

Privacy & Encryption

Per-message keys, sealed posthumous messages, and a privacy-first design. What we can and can't see.

Our privacy model →

Use Cases & Ideas

Messages for kids, partners, milestones, time capsules, your future self, and your legacy. Get inspired and start in one click.

Browse ideas →

Features

Email, SMS, voice and video notes, the vault, trusted contacts, attachments, and our gentle check-in system.

Explore features →

Pricing & Plans

Free, Starter, Personal, Family, Legacy, and Lifetime. Compare what each pack includes and how to upgrade.

See plans →

Trust & Security

Encryption, data retention, and the engineering practices that make us a service you can hand a 50-year promise to.

Trust center →

Legal & Policies

Privacy policy, terms of service, and cookie policy - the agreements that govern your account and your messages.

Read the policies →

Quick answers

Short links for the things people ask us almost every day.

Talk to a human

We're a small team. We read every message ourselves.

General support

Account, billing, scheduling questions, or anything you're stuck on.

Open the contact form →

Privacy & security

Questions about encryption, data handling, or responsible disclosure.

Visit the security page →

Posthumous & estate

If you're a trusted contact or family member acting on behalf of an account holder, start here.

Posthumous process →

Press & partnerships

Stories, interviews, collaborations, or feature requests from organisations.

Get in touch →

Still have a question?

Send us a note - we usually reply the same day.

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